Privacy Policy

Effective Date: September 20, 2026

At SFJ Jewelry, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, browse our products, place an order, or contact us.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and your choices regarding your information.

1. Information We Collect

When you use our website or place an order, we may collect information such as:

  • Full name
  • Phone number
  • Email address
  • Billing and shipping address
  • Order and purchase details
  • Payment-related information
  • Information you provide when contacting us
  • Website usage and browsing information
  • Device, browser, and technical information

We only collect information that is reasonably necessary to provide our services and process your orders.

2. How We Use Your Information

We may use your information to:

  • Process and fulfill your orders
  • Deliver your purchased products
  • Contact you regarding your order
  • Provide customer support
  • Confirm payments and transactions
  • Send important order or account updates
  • Improve our website, products, and services
  • Prevent fraudulent or unauthorized activities
  • Respond to your questions and requests
  • Send promotional communications where permitted and where you have agreed to receive them

3. Payment Information

Payments may be processed through third-party payment providers.

SFJ Jewelry does not intentionally store your complete payment card details on our website. Payment information may be handled directly by the applicable payment service provider according to its own privacy and security practices.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

  • Remember your preferences
  • Keep products in your shopping cart
  • Understand how visitors use our website
  • Improve website performance
  • Provide relevant website functionality

You can adjust or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.

5. How We Share Your Information

We do not sell or rent your personal information.

We may share necessary information with trusted service providers when required to operate our business, including:

  • Payment processing providers
  • Delivery and courier services
  • Website hosting and technical service providers
  • Analytics and website service providers
  • Customer support services

These parties may only receive information necessary to perform their respective services.

We may also disclose information when required by applicable law, legal process, or to protect our rights, customers, website, or business.

6. Data Security

We take reasonable administrative, technical, and organizational measures to help protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

7. Third-Party Websites

Our website may contain links to third-party websites, payment services, social media platforms, or other external services.

SFJ Jewelry is not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.

8. Children's Privacy

Our website is not intended to knowingly collect personal information from children.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take reasonable steps to address the situation.

9. Your Privacy Choices

Depending on applicable law, you may have rights regarding your personal information, including the ability to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Ask questions about how your information is used
  • Opt out of certain promotional communications

To make a privacy-related request, please contact us using the information below.

10. Marketing Communications

If you subscribe to promotional communications from SFJ Jewelry, we may send you information about products, offers, promotions, or updates.

You may unsubscribe from promotional emails at any time by following the unsubscribe instructions included in the communication or by contacting us directly.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing customer support, maintaining business records, resolving disputes, and complying with applicable legal obligations.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable requirements.

Any updated version will be posted on this page with a revised Effective Date.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

SFJ Jewelry
Email: sfjpk.com@gmail.com
Phone/WhatsApp: 03150930341

We will make reasonable efforts to respond to your request as soon as possible.